Rory E-shop Terms and Conditions

1. Introduction

   Welcome to Rory E-shop. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

2. User Eligibility

   Individuals from 18 years old are eligible to access and use our website. By using our services, you confirm your agreement to comply with our terms and conditions.

3. Product Information

   1. Accuracy and Transparency

      At Rory E-shop, we strive to provide the most accurate, complete, and reliable product information to enhance your shopping experience. However, please note the dynamic nature of our e-commerce platform, where updates, new arrivals, and improvements occur regularly.

   2. Product Descriptions

      Our product descriptions are crafted to offer informative overviews. While we aim to capture all features and specifications, please understand that they may not cover every detail. We continually update and enhance these descriptions to provide you with the most relevant information.

   3. Pricing

      1. Accurate Pricing

         At Rory E-shop, we are dedicated to maintaining accurate and transparent pricing for all our products. We take every precaution to ensure that the prices displayed are current and precise. In the rare event of a pricing discrepancy, rest assured that we will swiftly address the issue, providing you with the correct information before confirming your order.

      2. Delivery Cost Variations

         Please note that the total cost of your order may include delivery charges, which can vary based on your delivery location and the category of items selected.

      3. Category-Specific Considerations

         Certain items, such as non-portable, heavy, or large items like computers, TVs, refrigerators, mattresses, and others, may fall into special categories. For such items, additional delivery charges may apply to ensure safe and secure transportation.

         Our goal is to make your shopping experience as seamless as possible, and we appreciate your understanding regarding any necessary adjustments to the overall cost, especially for items that require special handling or delivery considerations.

   4. Product Images

      Our product images are intended to showcase items accurately, but variations in color, size, and appearance may exist. We recommend referring to the product description for comprehensive details.

   5. Availability

      While we make every effort to maintain product availability, certain items may be limited, temporarily out of stock, or discontinued. We appreciate your understanding in such instances.

   6. Customer Confidence

      Your satisfaction is our priority. If you ever encounter discrepancies or have questions about product information, please reach out to our customer support team. We are here to ensure your shopping experience with Rory E-shop is enjoyable, transparent, and reliable.

   7. Third-Party Products

      Some products available on Rory E-shop are sourced from third-party vendors. We actively collaborate with our third-party partners to maintain the highest standards of accuracy. Our commitment to providing you with reliable information is a top priority, ensuring a seamless and trustworthy shopping experience.

4. Orders and Payments

   Placing an order: By placing an order on Rory E-shop, you confirm that you have read and agree to these terms.

   Payment: We accept payments through [payment methods]. Payment details are encrypted and securely processed.

5. Shipping and Delivery

   Shipping fees: Shipping fees are calculated at checkout. Additional charges may apply for special orders.

   Delivery time: Estimated delivery times are provided, but we do not guarantee delivery dates.

6. Returns and Refunds

   Returns: Please refer to our [Return Policy] for information on returns and exchanges.

   Refunds: Refunds will be issued according to our [Refund Policy]. (Add a link to Refund Policy)

7. User Accounts

   Account creation: You may be required to create an account to access certain features. Provide accurate and complete information when creating an account.

   Account security: Keep your account credentials confidential and inform us of any unauthorized use.

8. Privacy Policy

   Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Intellectual Property

   All content on Rory E-shop, including images, logos, and text, is the property of Rory E-shop and protected by intellectual property laws.

10. Governing Law

    These terms and conditions are governed by the laws of Rwanda.

11. Changes to Terms

    We reserve the right to update or modify these terms at any time. Check this page regularly for changes.

12. Contact Information

    For any questions or concerns regarding these terms, please contact us at:

    Phone: +250 785 990 607

    Email: services@roryeshop.com

Thank you for choosing Rory E-shop!